Frequently Asked Questions
Questions? We've Got Answers!
What is Your Shipping Policy?
Orders are handled by USPS and typically ship out within 48 hours of receiving an order.
What Is Your Return Policy?
If you aren't satisfied with your purchase, you may return or exchange within 30 days of delivery as long as there is no damage to the item.
I love your brand, but do you offer size 3XL?
Sizing varies between brands, so, please check our size guide to see if an item is in your measurement range. Our sizing is currently labelled Small - XXL.
For Custom Orders, sizing varies by project, but it's a completely personalized fit to the customer.
Do you have a physical location?
Dahlia Active has been in local boutiques in the past, but we are actively looking for a new in person location. The best way to get your hands on the goods is online or at our next Pop Up!
Join our newsletter or follow us on instagram for details! In the meantime, you're invited to shop with our easy online ordering system for sustainable, body positive clothes and accessories.
What Types of Payment do you take?
We currently offer check out with all major credit cards, Apple Pay, Venmo.
How do I contact you with a question?
We would love to hear from you! Please send your questions or product feedback to info@dahliaactive.com and you will receive a prompt reply.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly.